This Privacy Policy explains how Samarpan ("we", "us", or "our"), operated by Harsh Ranjan, collects, uses, stores, and protects information when you visit thesamarpan.co.in or engage with our services.
By using our website you agree to the practices described here. Please read this carefully before proceeding.
Who We Are
Samarpan is a holistic wellbeing practice founded and operated by Harsh Ranjan, based in New Delhi, India. We offer Ayurvedic consultations, Yoga therapy, integrative psychology sessions, and wellness education through our website and online or in-person sessions.
We are the data controller for all personal information collected through this website and our services.
| Detail | Information |
|---|---|
| Business Name | Samarpan — Holistic Wellbeing |
| Founder | Harsh Ranjan |
| Location | New Delhi, India |
| Website | www.thesamarpan.co.in |
| info@thesamarpan.co.in | |
| +91 96614 86740 |
Information We Collect
We collect information in three ways: directly from you, automatically through your use of the site, and occasionally from third-party services.
- Contact & Booking Forms: Name, email address, phone number, and health concern details when you fill out our consultation or contact forms.
- Newsletter Subscription: Email address (and optional name) when you subscribe to our Inner Circle newsletter.
- Session Information: Health history, dosha-related details, and wellness goals shared during consultations. This is sensitive health data handled with the highest care and confidentiality.
- Community Applications: Name, credentials, area of practice, and professional background when applying to join the Samarpan Community.
- Communications: Messages, emails, or WhatsApp conversations you initiate with us.
- Prakriti Quiz: Responses to our on-site Dosha quiz if you choose to share your name and email for your personalised report.
- Usage Data: Pages visited, time spent, referring URLs, and navigation patterns via Google Analytics (GA4).
- Device & Technical Data: IP address, browser type, operating system, screen resolution, and language settings.
- Browser Storage: Dark/light mode preference stored locally in your browser — not transmitted to any server.
- Session Storage: Popup display history (to prevent repetitive popups) stored locally per browser session only.
- Google Analytics: Aggregated, anonymised website usage statistics.
- Firebase / Firestore: Form submission data stored securely in Google's Firebase cloud infrastructure.
- Social Media: If you interact with us on Instagram or YouTube, those platforms may share basic engagement data per their own privacy policies.
How We Use Your Information
We use the information we collect only for legitimate purposes directly related to the services we provide:
| Purpose | Data Used |
|---|---|
| Respond to consultation enquiries | Name, email, phone, health concern |
| Schedule & conduct healing sessions | Name, contact details, health history |
| Send the Inner Circle newsletter | Name (optional), email address |
| Improve website performance | Analytics & usage data |
| Process community applications | Professional credentials & bio |
| Respond to your messages | Communication content |
| Deliver Prakriti quiz results | Quiz answers, name & email (if provided) |
| Comply with legal obligations | As required by applicable law |
We do not sell, rent, or trade your personal information to any third party. We do not use your data for targeted advertising on other platforms.
Legal Basis for Processing
We process your personal information under the following legal bases, consistent with the Digital Personal Data Protection Act, 2023 (India) and, where applicable, GDPR principles for our international clients:
- Consent: For newsletter subscriptions and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.
- Contractual Necessity: For processing enquiries and delivering consultation services you have requested.
- Legitimate Interests: For website analytics, security monitoring, and improving our services — where these interests do not override your fundamental rights.
- Legal Obligation: Where required to comply with applicable laws, regulations, or court orders.
Sharing & Disclosure
We share your data only in the following limited circumstances:
- Service Providers: Google Firebase (database), Google Analytics (analytics), and Google Workspace (email). These providers operate under data processing agreements and are prohibited from using your data for their own purposes.
- WhatsApp (Meta): When you choose to contact us via WhatsApp, your messages are processed by Meta under their own privacy policy.
- Legal Requirements: If required by law, court order, or governmental authority, we may disclose your information to the extent legally required and will notify you where permitted.
- Business Transfer: In the unlikely event of a business sale or merger, personal data may be transferred to the acquiring party subject to equivalent privacy protections.
We never sell, rent, or share your personal data with marketers, advertisers, or data brokers.
Cookies & Tracking Technologies
We use the following types of cookies and browser storage on our website:
| Type | Purpose | Duration |
|---|---|---|
| Preference (Local Storage) | Remember dark/light mode setting | Persistent until cleared |
| Session Storage | Track which popups have been shown this session | Session only (clears on tab close) |
| Analytics (Google Analytics) | Understand how visitors use the site | Up to 2 years |
| Performance | Page load & session data | Session |
You can control or disable cookies through your browser settings at any time. Disabling analytics cookies will not affect your ability to use the website. When you click "Decline" on our cookie banner, analytics cookies are not set.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Consultation & Session Records: Retained for a minimum of 5 years after your last session, as required for health records and potential follow-up care.
- Newsletter Subscriptions: Retained until you unsubscribe. You may unsubscribe at any time via the link in any newsletter or by contacting us directly.
- General Enquiries & Form Submissions: Retained for 2 years from the date of last contact.
- Analytics Data: Google Analytics retains anonymised data per their own retention settings (typically 14 months).
- Community Applications: Retained for 1 year if not accepted; indefinitely for accepted members as part of the community directory.
- Quiz Results: Retained for 1 year for service improvement purposes; anonymised thereafter.
When data is no longer required, we securely delete or irreversibly anonymise it.
Your Rights
Depending on your jurisdiction, you have some or all of the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Ask us to correct any inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data, subject to legal retention obligations.
- Right to Restrict Processing: Ask us to limit how we use your data in certain circumstances.
- Right to Data Portability: Receive your data in a structured, commonly used format.
- Right to Withdraw Consent: Where processing is consent-based, withdraw it at any time.
- Right to Object: Object to processing based on legitimate interests.
To exercise any of these rights, contact us at info@thesamarpan.co.in. We will respond within 30 days and may need to verify your identity before fulfilling your request.
We treat every privacy request with the same care and intention as our healing work. Your wellbeing — including your data privacy — matters deeply to us.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
- HTTPS encryption across all website pages and form submissions.
- Google Firebase Firestore with security rules restricting access to authorised systems only.
- Limited internal access to personal data on a strict need-to-know basis.
- Regular review of our data handling practices and third-party service configurations.
While we take all reasonable precautions, no system is 100% secure. If you become aware of any security concern related to our website, please contact us immediately at info@thesamarpan.co.in.
Children's Privacy
Our website and services are not directed to children under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will promptly delete such data.
Wellness consultations for minors are conducted only with the explicit written consent of a parent or guardian who must remain present throughout the session.
Third-Party Links
Our website contains links to external platforms including Instagram, YouTube, and WhatsApp. These are provided for your convenience. We have no control over the content or privacy practices of these third-party sites and are not responsible for their policies.
Embedded resources such as Google Fonts, Tailwind CDN, and Lucide icons may result in your browser making requests to third-party servers. This is standard for modern websites and typically involves only minimal data exchange (your IP address and browser type).
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:
- Update the "Last updated" date at the top of this page.
- Notify newsletter subscribers via email for material changes.
- Post a notice on the website homepage for a reasonable period.
Your continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out through any of the channels below. We are committed to responding thoughtfully and promptly.
info@thesamarpan.co.in
We respond within 2 business days.
+91 96614 86740
For quick privacy questions or data requests.
Location
New Delhi, India (IST)
Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, the Grievance Officer is: Harsh Ranjan — info@thesamarpan.co.in. Grievances will be acknowledged within 48 hours and resolved within 30 days of receipt.